Any product may be returned for credit, exchange or refund within 12 months from date of purchase provided that the merchandise is unused and is returned in its original box/wrapping together with a valid invoice.
For a detailed description of Cape Union Mart's returns policy for online orders, please view the Online Exchanges section dedicated to this information.
Products not eligible for returns
The following products are not eligible for a refund, exchange or credit
- intimates, lingerie, swimwear or underwear;
- jewellery for piercings